Data Protection InformationI. General
Dear user of myTelio services, we would like to give you a brief overview of the way in which we process your personal data.
Telio Management GmbH manages your account data. This data is not passed on. If you make a deposit, the booking data will be passed on to the responsible national subsidiary for processing (see country list in the appendix to this data protection information).
In the event that something does not work when using the myTelio services, or you have any other questions and you need our support, we involve the first-level support of the relevant national subsidiary, so as to be able to support you in your national language.
The following data protection information applies to the use of the myTel.io website and the myTelio app (hereinafter referred to as the "myTelio Services").
Personal data is processed in compliance with the applicable data protection regulations. We process your personal data to be able to offer you the myTelio Services mentioned above.
This information describes how and for what purpose your data is processed and what rights you have in connection with your personal data.
We reserve the right to change and update this data protection information from time to time by publishing new data protection information here.II. Data controller
The data controller which is responsible for processing your personal data is, in principle, BVfon Slovakia s.r.o., Kultúrna 19, 821 02 Bratislava.
In the event that a deposit is made, the data controller is the relevant national subsidiary that is responsible according to the country list in the appendix to this data protection information.
If you want to object to the processing of your data in accordance with this data protection information as a whole, or for individual measures, you can send your objection in writing to the data controller mentioned above.III. General use of the websites
If you contact us (e.g., via a contact form or email), we will save your details for the purpose of processing your enquiry and in case any follow-up questions arise. We only store and use other personal data if you give your consent to this, or if we are legally permitted to do so without any special consent.2. Purpose and duration of retention
The purpose of data collection and processing is, in particular, to ensure the operation and security of the website, to simplify the use of the website and to process your enquiries using our contact forms.
We only store your personal data for as long as is necessary to fulfil the purposes pursued or as required by law or ordered by an authority.IV. Your rights as a data subject
Under the applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please send your request:
Below you will find an overview of your rights.1. Right to confirmation and access to information
You have the right to receive confirmation from us at any time as to whether your personal data is being processed. Should this be the case, you have the right to request information from us about the personal data stored about you, together with a copy of this data, free of charge. Furthermore, you have the right to the following information:
You have the right to request the rectification of your personal data without any undue delay. Taking into account the purposes of the processing, you have the right to request that any incomplete personal data be completed, including by means of a supplementary declaration.3. Right to erasure ("right to be forgotten")
You have the right to request that we erase personal data relating to you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
If we have made the personal data public and we are obliged to delete it, we will take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform the data controller responsible for data processing, who processes the personal data, that you have requested the erasure of all links to this personal data or copies or replications of this personal data.4. Right to restriction of the processing
You have the right to demand from us that the processing of your data be restricted if one of the following conditions is met:
You have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another data controller without our interference, provided that:
You have the right to object to the processing of your personal data at any time for reasons arising from your personal situation; this also applies to any profiling based on these provisions. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing it that outweigh your interests, rights and freedoms, or the processing is only to assert, exercise or defend legal claims.7. Right to revoke data protection consent
You have the right to revoke consent to the processing of your personal data at any timeV. Data security
We make every effort to ensure the security of your data in accordance with the applicable data protection laws and the technical possibilities at our disposal. Your personal data will be transmitted by us in encrypted form. We use the SSL/TLS coding system, but we would like to point out that data transmission over the Internet (e.g., when communicating by email) can be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible. We also do not guarantee that our website will be available at specific times; disturbances, interruptions or failures cannot be excluded. We regularly and carefully secure the servers we use.VI. Automated decision making
No automated decisions will be made on the basis of the personal data that we collect.VII. Disclosure of data to third parties
In principle, we only process your personal data within the Telio Group in the EU, in data centres in the EU.
If national subsidiaries process booking data in line with their remit of responsibility, this is done in data centres as listed in the country list (see appendix to this data protection information).
If we involve third parties in the fulfilment of contracts, these third parties will only receive personal data to the extent necessary to perform the corresponding service. In the event that we outsource certain parts of data processing within the EU ("contract processing"), we contractually oblige the processors we contract to use personal data only in accordance with the requirements of the applicable data protection laws, and to ensure the protection of the rights of the data subject in full.VIII. Data Protection Officer
If you have any questions or concerns about data protection, please contact our Group Data Protection Officer at Data.Protection.Officer@tel.io .
|Country||Name of the Company||Commercial Register Number|
|Germany||Telio Management GmbH||Registered with the commercial register (Handelsregister) of the local court (Amtsgericht) of Hamburg under registration number HRB 112181.|
|Germany||Telio Communications GmbH||Registered with the commercial register (Handelsregister) of the local court (Amtsgericht) of Hamburg under registration number HRB 69693.|
|Netherlands||Telio Nederland B.V.,||Dutch Chamber of Commerce (Kamer van Koophandel) under registration number 34238389.|
|Spain||Telio Iberia SL,||Registered with the commercial register of Madrid under volume 35077, page 120 and sheet M-630813 and with tax identification number B-87644589.|
|Hungary||BVfon Telekommunikaciós Kft.,||Registered with the Ministry of Justice, Company Information and Electronic Company Processing Services, Cg. 01-09176333.|
|Poland||BVFon Poland, Telecommunication Sp. Z.o.o,||Registered with the National Court Register, Register of Prezedmiieze, under register no. 0000293941|
|Slovakia||BVfon Slovakia, s.r.o.||Registered with the Business Register of the District Court Bratislava, Slovakia, under identification number 35 972 840|
|Czech||BVFon Czech Telecommunication s.r.o.||Registered with the commercial register administered by the Mu-nicipal Court in Prague, section C, insert 122275, under identification number 276 60 168|
|Romania||Bvfon Romania S.R.L.||Registered with the commercial register Office Bucharest, Romania, under registration no. J40/4588/2012|
|Croatia||Bvfon d.o.o.||Registered with the commercial register Croatia, registration no. 24197518313, Kuzminecka 51, Zagreb (Grad Zagreb), Croatia|
|Italy||Phonio Italia s.r.l.||Registered with the House of Commerce for Companies (Camera di Commercio delle Imprese), 12199341004|
|Belgium||SAGI SA||Registered with the Crossroads Bank of Enterprises (RLE Liège, section Liège) under number 0418.765.529.|
|France||TELIO.FR SAS||Registered with the commercial register of the commercial court of Lyon under registration number 843 383 431.|
|United||Kingdom Phonio UK Ltd.||Registered at Registrar of Companies for England and Wales, United Kingdom, Company Number 967070739|
|Switzerland||Phonio Switzerland GmbH||Registered with the commercial register of the anton Zug (Handelsregisteramt des Kantons Zug) under the number CHE- 193.298.862|
|Australia||COMSEC TR PTY LTD||ACN 051 658 569|